Conduent Appoints Rishi Pradhan as CEO of the Philippines and Malaysia

Conduent Incorporated, the world’s largest provider of diversified business services, has named Rishi Pradhan as Chief Executive Officer for all of Conduent’s operations in the Philippines and Malaysia. Rishi has been serving as interim leader for these countries since November 2017 and prior to that was Finance, Accounting & Procurement (FA&P) Service Delivery Leader for the Philippines, responsible for all the FA&P services delivered to the company’s clients from the Philippines.

“Rishi has extensive experience in account management, transition and solutions positions in the business services industry,” said Pratap Sarker, Group Chief Executive, Financial Services and Healthcare, Conduent. “As CEO for Conduent’s operations in the Philippines and Malaysia, Rishi will execute the company’s growth strategy for each country, and work to ensure excellent service to clients.”

Conduent’s operations in the Philippines include 8500 employees, based in Metro Manila and Cebu City, and in Kuala Lumpur, Malaysia 700 employees, that are engaged in a range of activities including finance and accounting services, HR services, transaction processing, healthcare and customer experience services.

“Conduent has a significant presence in both the Philippines and Malaysia which are key service delivery locations for the company in the Asia Pacific region,” said Rishi Pradhan, CEO, Philippines and Malaysia, Conduent. “Our employees, that we will continue to grow in both countries, are our most valued resource and key to delivering excellent customer service. We will continue to enhance the employee experience as we grow.”

Rishi will continue to be based in Manila and report to Pratap Sarker, Group Chief Executive, Financial Services and Healthcare, Conduent. Prior to Conduent, Rishi held various management positions at IBM Philippines in the company’s finance and accounting group.


About Conduent  

Conduent (NYSE: CNDT) is the world’s largest provider of diversified business services with leading capabilities in transaction processing, automation and analytics. The company’s global workforce is dedicated to helping its large and diverse client base deliver quality services to the people they serve. These clients include the majority of Fortune 100 companies and over 500 government entities.

Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S. and nearly nine million people who travel through toll systems daily. Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both its clients and their constituents. Learn more at

Suzuki PH broadens reach in Eastern Luzon with Suzuki Auto Taytay

(L-R) SPH Assistant General Manager Cecil Capacete; ETNA Motors, Inc. and Mt. Sinai Motors Corp. Managing Director Romina Theresa Bustamante; ETNA Motors, Inc. and Mt. Sinai Motors Corp. President Anthony Cheng; SPH Vice President and General Manager for Automobile Division Shuzo Hoshikura; SPH Assistant to the General Manager Kennosuke Ouchi; ETNA Motors, Inc. and Mt. Sinai Motors Corp. Executive Vice President Mike Ang Tan during the inauguration of Suzuki Auto Taytay.
Suzuki Auto Taytay is equipped with a built-in café and a kiddie corner for better customer experience.

Pioneer compact car distributor Suzuki Philippines (SPH) continues to strengthen its foothold in the country with the inauguration of Suzuki Auto Taytay in Eastern Luzon. Initially a 1S satellite showroom in SM Taytay handling only sales, the new 3S dealership now serves as a one-stop shop that also offers spare parts and service.

The opening of Suzuki Auto Taytay comes on the heels of a successful first quarter for the company, which posted the highest year-to-date vehicle sales increase in the entire local automotive industry.

Shuzo Hoshikura, SPH vice president and general manager for Automobile, has only positive outlook for the company for the months ahead.

“We at Suzuki Philippines are grateful for the continued success we have been reaping these past years. All these are because of the constant support of our beloved customers and partners. As said before, SPH will be more assertive in reinforcing our market presence, especially outside Metro Manila, to reach more Filipino motorists across the Philippines. We will continue to exhaust all strategies and resources to be able to deliver to our valued customers only the best-quality products and services,” shared Hoshikura.

Suzuki Auto Taytay: 3S with value added

The Suzuki Auto Taytay was officially inaugurated last April 27, but it has been in operation since August last year. The 37th 3S Suzuki Automobile Dealer to date, the Taytay dealership offers motorists one-stop-shop assistance covering sales, spare parts and services to meet all their vehicle needs.

The dealership features the first ever built-in café to provide customers with a place to relax or eat while they wait for their purchased Suzuki unit or for the vehicle to be serviced. The kiddie corner, which is present in all Suzuki dealerships, is likewise available. These deviations from traditional dealership setups are part of Suzuki’s efforts to provide clients with the best customer service and experience.

Strategically located along the Manila East Road, Barangay San Juan in Taytay Rizal, Suzuki Auto Taytay brings well-loved Suzuki vehicles and services more accessible to drivers and residents in the area.

Anthony N. Cheng, president of the ETNA Motors, Inc. and Mt. Sinai Motors Corp., which manages the Suzuki Auto Taytay, is optimistic for the dealership. “Since we started our operations middle of last year, Suzuki Auto Taytay has been performing well. Its location is a great factor, especially as more investors and traders move to Taytay, partly in response to the gradual shift in the city from agricultural to commercial and industrial. As such, we expect to maintain, if not improve, the performance of the dealership going forward.”


About Suzuki Philippines Incorporated

Suzuki Philippine Incorporated is a wholly-owned Japanese multinational firm highly recognized in the automotive industry. The company specializes in the manufacture and sale of motorcycle and distribution of compact vehicles.

Suzuki has established its reputation worldwide for quality, versatility, and innovation and has created a heritage of trust and reliability.

Royal Cargo expands cold chain solutions with active cooling technology

Royal Cargo’s new active cooling containers ensure a temperature-controlled environment to maintain the quality of a wide range of goods from fresh produce and meat products to diagnostic specimens and medicines.

In line with efforts to boost its cold chain business, leading end-to-end logistics solutions provider Royal Cargo Inc. is adding active cooling containers to its cold chain solutions for airfreight movements.

The company hopes to be a catalyst for the further development of cold chain solutions for airfreight, counting on the increase in imported high-end perishable foodstuff and growing demand for domestic and international movement of other temperature-sensitive goods such as fresh fruits, chilled meat products and diagnostic specimens on the back of favorable macroeconomic conditions and economic activity.

“We see a huge potential in the country’s growing food retail industry, which is what led us to add the active cooling containers to our wide range of cold chain solutions. Our temperature-controlled containers offer clients the convenience of having a locally available way of transporting perishable items without compromising quality,” Royal Cargo President and Chief Executive Officer Elmer Sarmiento said.

Unlike traditional cooling containers or passive cooling, the active cooling containers provide a temperature-controlled environment that enables not only superior insulation but also a constant temperature range despite spikes in external temperature conditions. This decreases the risks of spoilage, making the containers ideal for perishable items.

Active cooling containers also provide an easier transport platform by unitizing and containerizing loads, minimizing rebuilding and repacking, and facilitating easier release from Customs or other regulatory bodies.

Moreover, active cooling containers help reduce damaged packaging caused by rough handling at the cargo terminal, exposure to harsh environmental elements or sweating of ice gels. These containers have a separate compartment for dry ice, which prevents the occurrence of freezer burns, or the discoloration of the chilled item resulting from direct contact with dry ice.

The temperature-controlled environment that active cooling containers provides also makes them the best transport container solution for other industries such as pharmaceutical, medical diagnostics, electronics and chemicals. These containers protect goods from damages caused by exposure to the elements, physical handling at airport points and movements in transporting vessels.

In addition to active cooling containers, Royal Cargo offers refrigerated or “reefer” vans and trucks, airplane transport, and freight forwarding capabilities and logistics network as part of its cold chain solutions. Royal Cargo aims to be the frontrunner in local service availability of active cooling containers, promoting the containers as an integral product in its suite of cold supply chain solutions in the Philippines.


 About Royal Cargo Philippines

Royal Cargo provides high-quality and cost-efficient specialized logistics solutions in the fields of International and Domestic Freight Forwarding, Warehousing and Distribution, Projects and Heavylift, Business Process Outsourcing, Customs Brokerage, Liquid Transportation, Shipping Agencies and Trucking services, and logistics solutions for Clinical Research and Development – with owned equipment and facilities.

Royal Cargo’s head office is located in the Philippines. The company currently operates in 13 other countries: the United Kingdom, the United States, Singapore, Hong Kong, Vietnam, Cambodia, China, Guam, Palau, Taiwan, Thailand, Malaysia and Indonesia.