
Organizations, whether founded on entrepreneurial, commercial, industrial or political objectives, face crisis throughout the course of their operation or existence. A crisis may result from a natural cause or could rise from a man-made activity or action. It may be big or small, affect internal or external stakeholders or both, and has an impact that may be either short-term or longer-lasting.
Regardless of the nature, size, impact or duration of a crisis, it has the ability to define—or redefine in some cases–the direction or growth trajectory of an organization. Many companies’ fate had been changed by how they responded to and managed a crisis.
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